Terms of Service
Last Updated: March 3, 2026
1. Acceptance of Terms
By accessing and using MailLoom.cc, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.
2. Description of Service
MailLoom.cc provides AI-powered email assistance, including:
- Email content analysis and response generation
- Template library for common business scenarios
- Follow-up reminder scheduling
- Context memory for personalized responses
3. User Accounts
To use our service, you must:
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Be at least 18 years old or have parental consent
- Not share your account with others
- Notify us immediately of any unauthorized access
4. Acceptable Use
You agree not to:
- Use the service for illegal or unauthorized purposes
- Generate spam, phishing, or malicious content
- Attempt to reverse engineer or hack the service
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Harass, abuse, or harm others
5. Subscription and Payment
For paid plans:
- Subscriptions are billed monthly or annually
- Payments are processed securely through third-party providers
- You can cancel your subscription at any time
- Refunds are provided according to our refund policy
- We reserve the right to change pricing with notice
6. Intellectual Property
All content, features, and functionality of MailLoom.cc are owned by us and protected by copyright, trademark, and other intellectual property laws.
Generated email content belongs to you, but you grant us a license to use anonymized data for service improvement.
7. AI-Generated Content
You acknowledge that:
- AI-generated content may not always be accurate or appropriate
- You are responsible for reviewing and editing generated content
- We are not liable for consequences of using AI-generated content
- You should verify important information before sending
8. Service Availability
We strive to provide reliable service but do not guarantee:
- Uninterrupted or error-free operation
- Specific uptime percentages (except for Enterprise plans)
- Compatibility with all devices or browsers
9. Limitation of Liability
To the maximum extent permitted by law, MailLoom.cc shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
- Damages resulting from use or inability to use the service
10. Termination
We may terminate or suspend your account if you:
- Violate these Terms of Service
- Engage in fraudulent activity
- Fail to pay subscription fees
You may terminate your account at any time through your account settings.
11. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through the service. Continued use after changes constitutes acceptance.
12. Governing Law
These terms are governed by and construed in accordance with applicable laws. Any disputes shall be resolved through binding arbitration.
13. Contact Information
For questions about these Terms of Service:
Email: legal@mailloom.cc